Sydney Locksmith FAQ: Frequently Asked Questions
Find clear answers to common questions about our emergency, residential, commercial, automotive and smart-lock services.
We provide emergency lockout assistance, residential locksmith services, commercial locksmith services, automotive lockouts, smart-lock installation, and lock repair and rekeying across Sydney.
Yes. The Best Locksmiths operates under Master Security Licence No: 000109046 and Security Licence No: S00006176.
A licensed locksmith has met NSW security-industry requirements and is authorised to perform professional locksmith work. Using a licensed locksmith helps protect your property, security and peace of mind.
For urgent assistance, call Ned directly on 0405 253 585. For general enquiries, use our Contact Us page and provide your suburb, contact details and the service required.
We are a mobile locksmith service based in Alexandria and assist customers across Sydney. Visit our Service Areas page to view the locations currently listed.
Yes. We provide emergency lockout assistance across Sydney. Call 0405 253 585 so we can discuss your location and the help required.
Response times depend on your location, traffic conditions and the type of locksmith work required. When you call, we will provide the most realistic available arrival estimate. Arrival times depend on your suburb, traffic conditions, current bookings and the type of locksmith work required. When you call, Ned will ask for your location and provide the expected arrival time before you decide to proceed.
The cost depends on the service, location, time and any parts required. We explain the expected charges before starting the work whenever the job can be assessed clearly. The final cost depends on the service required, the lock type, replacement parts and the time needed to complete the work. We discuss the job and likely costs with you before starting whenever the available information allows us to do so.
Rekeying changes the lock so the old keys no longer work and is often suitable when the existing lock is in good condition. Replacement may be recommended when the lock is damaged, worn or unsuitable for your security needs. Rekeying may be suitable when the existing lock is working correctly but you need old keys to stop operating it. Replacement may be recommended when the lock is damaged, unreliable, unsuitable for the door or no longer provides appropriate security.
Yes. We install selected smart locks for residential and commercial doors. Before recommending a suitable lock, we normally discuss your requirements by phone and ask for clear photographs of the existing lock and door. This helps us identify compatible smart-lock options before arranging the installation.
Yes. We provide automotive lockout assistance for selected vehicles. This service is for gaining entry to the vehicle; we are not an automotive mechanic or general vehicle-repair service.
For security reasons, we may request suitable identification or evidence that you are authorised to access the property or vehicle before completing lockout work. For security and legal reasons, we may request identification and reasonable evidence that you own, occupy or are authorised to access the property or vehicle. The required evidence depends on the circumstances of the lockout and the service requested.
Still Need Help?
For urgent locksmith assistance, call Ned directly on 0405 253 585. For general enquiries, visit our Contact Us page.
Highly recommended
Highly recommend Ned, very fast and best service provided.
Absolutely fantastic
Ned was absolutely fantastic – arrived in 15min, and let us back into the house in 5min. Lovely to deal with!
Friendly and efficient
Ned was very friendly and efficient.
10/10 service!
Locked myself out of a serviced apartment im staying at with my dog locked inside. I didn’t have exactly enough money but locksmith was very understanding and went out of his way to make sure my dog was ok and still helped me out. Couldn’t be more appreciative, 10/10 service!!!
Great
Ned was great!!
Knowledgable!
Ned was wonderful, helpful and knowledgable!
Fixed our lock problem perfectly with happy smile
Ned was a pleasure to deal with. Immediately he turned up and fixed our lock problem perfectly with happy smile
Fast service
Thank you Ned for an efficient and fast service with friendly conversation!
Outstanding service
Outstanding service, very quick and professional from Ned, incredibly easy process, and on Boxing Day! Lifesaver!